Privacy Policy of Al-Dawam Industrial Tools and Equipment Trading

Introduction Al-Dawam Industrial Tools and Equipment Trading (“the Company” or “we”) was established in 1988 and is committed to protecting your privacy and ensuring the confidentiality of your personal data. This policy outlines how we collect, use, and safeguard the information obtained through our website or other communication channels.

1. Information We Collect

1.1 Personal Information:

• We may collect identifiable personal information such as your name, address, email address, phone number, and payment details during registration or when placing an order through our website.

1.2 Non-Personal Information:

• We may collect technical data about your device, such as IP address, browser type, and operating system, to enhance user experience.

2. How We Use the Information

2.1 Providing Services:

• Using your data to fulfill your orders, deliver requested products, and process financial transactions.

2.2 Customer Communication:

• Sending updates about orders, promotional materials, and responding to inquiries.

2.3 Service Improvement:

• Analyzing data to enhance our products and services.

3. Protecting the Information

We are committed to taking necessary security measures to protect your data from unauthorized access, alteration, or disclosure. These measures include encryption, firewalls, and periodic system security reviews.

4. Sharing Information with Third Parties

4.1 Service Providers:

• We may share your information with service providers who assist us in operations such as shipping and payment processing.

4.2 Legal Compliance:

• We may disclose information if required by law or in response to legal proceedings.

5. Cookies

We use cookies to improve your browsing experience on our website. You can adjust your browser settings to disable cookies, but this may affect some website features.

6. Your Rights

• You have the right to access, correct, and delete your personal data.
• You can request to stop using your information for marketing purposes.

7. Updates to the Privacy Policy

We may update this policy from time to time. The updated version will be published on our website with the last updated date.

8. Contact Us

If you have any questions or requests regarding this privacy policy, please contact us via:

• Email: info@aldaaem-sa.com